Privacy Policy
Mathis Denanot — Sweepline
Entrepreneur individuel (entreprise individuelle)
SIRET: 84324212400025
Email: sweepline41@gmail.com
Business Address: 114 Cours de la Marne, 33800 Bordeaux, France
Who are we?
For the purposes of this policy, Mathis Denanot, entrepreneur individuel trading as Sweepline, operates the Sweepline website and is responsible for the personal information described in this notice. We are committed to handling personal information fairly, transparently and securely. Questions about privacy can be sent to sweepline41@gmail.com.
What is the purpose of this policy?
This Privacy Policy explains what personal information we may collect when you visit or use Sweepline, create or use an account, enter a competition, make a transaction, contact us or receive marketing. It also explains why we use that information, who we may share it with, how long it may be kept and the rights available to you.
Third-party websites, payment services, social networks, delivery providers and other independent services may have their own privacy notices. Where you use those services, their own terms and privacy practices may also apply.
Can this policy change?
We may update this policy from time to time to reflect changes in our services, technology, providers, legal requirements or business operations. The current version will be made available on the website. You should review it periodically so that you understand how your information is being used.
What information do we collect?
Information you provide directly
Depending on how you interact with Sweepline, you may provide:
- your name, postal address, email address, telephone number and other contact details;
- account information and preferences;
- competition-entry information, eligibility information and details linked to entries or orders;
- transaction and order information, including what you purchased or entered and when;
- marketing preferences and records of consent or objection;
- communications with us, including support requests, complaints, feedback and correspondence;
- identity, age or eligibility documents where verification is reasonably required, for example for a potential winner;
- any other information you choose to provide through forms, promotions, surveys or customer-service interactions.
Information collected automatically
When you use the website, technical and usage information may be collected automatically by us or by service providers acting on our behalf. This may include:
- IP address;
- browser type and version;
- device type, device identifiers and operating system;
- platform and, where relevant, mobile-network information;
- unique reference or session identifiers;
- login and account activity;
- the website or link that referred you to Sweepline;
- dates and times of visits;
- pages viewed, actions taken, searches made and transaction events;
- information collected through cookies, pixels and similar technologies where permitted.
Payment information
Payments may be processed by third-party payment providers. We do not need to receive or store the full card details handled by those providers. We may, however, receive limited billing or transaction information such as your name, email address, billing address, payment status, payment method type, transaction reference or fraud/risk signals where needed to operate the service.
Information received from third parties
We may receive information from service providers and business partners where lawful, including payment providers, fraud-prevention services, delivery companies, analytics providers, marketing platforms, social networks and technical providers. We use such information only for purposes compatible with this policy and applicable law.
Why do we use personal information?
To provide the service and perform contracts
We may use personal information to take steps at your request before entering into a contract and to perform contracts with you. This includes:
- creating and administering accounts;
- processing entries, orders and payments;
- issuing confirmations, receipts and service communications;
- recording and administering competition entries;
- contacting and verifying potential winners;
- arranging prize or product delivery;
- handling returns, refunds, cancellations, complaints and customer support.
To operate, protect and improve Sweepline
Where we have a legitimate interest and that interest is not overridden by your rights, we may use information to:
- operate, administer and improve the website and services;
- understand how visitors use the website and which features are useful;
- measure performance and produce statistics;
- maintain security and troubleshoot technical problems;
- detect, investigate and prevent fraud, abuse, chargebacks, unauthorised access and breaches of our terms;
- protect our rights, users, systems and business;
- establish, exercise or defend legal claims.
To comply with legal obligations
We may process information where necessary to comply with law, regulatory requirements, court orders, lawful requests from authorities, tax/accounting obligations or other legal duties.
Marketing and communications
Where required, we will ask for consent before sending electronic marketing. Where the law permits another basis, we will still provide a clear way to object or unsubscribe. Marketing information may be used to send news about Sweepline, current or future competitions, watch-related content, promotions and similar updates.
You can withdraw marketing consent or opt out at any time by using an unsubscribe link where provided or by contacting sweepline41@gmail.com. Withdrawal does not affect processing that was lawful before consent was withdrawn.
Referral communications
If Sweepline offers a referral or “refer a friend” feature and you provide another person's contact details, you must have a lawful basis and appropriate permission to do so. We may use the supplied details only to operate that referral feature and related anti-abuse controls.
Cookies and similar technologies
Sweepline and its service providers may use cookies, pixels, local storage and similar technologies to recognise browsers or devices, maintain sessions, remember preferences, protect the website, measure usage and, where you have given any required consent, support analytics and advertising.
Session and persistent cookies
Some cookies operate only for the duration of a browser session and are removed when you close the browser. Others remain for a defined period so that preferences, security settings or other functions can be remembered between visits.
Essential and service-provider cookies
Some cookies are necessary for the website to function, for example for security, account sessions, checkout or fraud prevention. Third-party providers used by Sweepline may also set or access cookies when their services are integrated into the website.
Analytics
Where permitted, analytics tools may collect information such as visitor numbers, pages viewed, time spent, referring pages, approximate device or location information and interactions with the website. This helps us understand usage and improve the service.
Advertising
Where consent is required and obtained, advertising technologies may be used to measure campaign performance, limit repeated advertising, understand conversions and personalise advertising. This may involve providers such as major advertising or social-media platforms if and when Sweepline actually uses them.
Payment-provider cookies
Payment providers may use their own cookies or similar technologies when their payment services are used. Those providers are responsible for explaining their own use of such technologies in their privacy notices.
You can control non-essential cookies through the consent tools made available on the website and through browser settings. Blocking certain cookies may cause parts of the website not to work as intended.
How long do we keep personal information?
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining competition and transaction records, meeting legal, tax and accounting requirements, preventing fraud and abuse, resolving disputes and enforcing agreements.
Retention periods may differ depending on the type of information and the reason it is held. Account-related information may be kept while an account is active and for an appropriate period afterwards. Where information is no longer required, we will take reasonable steps to delete or anonymise it, subject to lawful backup and record-keeping requirements.
You may contact sweepline41@gmail.com about closing an account or exercising applicable data rights.
Who may we share information with?
We do not disclose personal information to third parties simply for their own unrelated purposes. We may share information where necessary with:
- delivery, courier and fulfilment providers;
- hosting, cloud, ecommerce and website-service providers;
- payment processors and acquiring/payment partners;
- communications, email and customer-support providers;
- website-monitoring, security, fraud-prevention and identity-verification providers;
- analytics, advertising and marketing providers where their use is lawful and any required consent has been obtained;
- IT suppliers and professional contractors supporting our systems;
- law-enforcement, courts, regulators or public authorities where disclosure is required or lawfully justified;
- insurers, solicitors, accountants and other professional advisers where necessary for advice, claims or compliance;
- a prospective buyer, investor, purchaser or successor in connection with a proposed sale, merger, restructuring or other business combination, subject to appropriate confidentiality and legal safeguards.
Service providers acting on our behalf are expected to use personal information only for the agreed services and to protect it appropriately.
International transfers
Some suppliers or technology providers may process personal information outside the United Kingdom and, depending on the provider, outside the European Economic Area. Where an international transfer is subject to UK data-protection rules, we will use a lawful transfer mechanism appropriate to the circumstances, such as an applicable adequacy regulation, approved contractual safeguards, or another legally recognised safeguard or exception.
How do we protect information?
We use reasonable organisational and technical measures designed to protect personal information against accidental or unlawful loss, misuse, alteration, unauthorised access or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so users should also take appropriate steps to protect their accounts and devices.
Your data-protection rights
Depending on the circumstances and applicable law, you may have rights to:
- request access to personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- request erasure of information in certain circumstances;
- request restriction of processing in certain circumstances;
- receive certain information in a portable format and/or ask for it to be transmitted to another provider where the right to portability applies;
- withdraw consent at any time where processing is based on consent;
- object to processing based on legitimate interests in certain circumstances;
- object at any time to direct marketing;
- complain about how your information is handled.
These rights are subject to legal conditions and exceptions. To make a request, contact sweepline41@gmail.com. We may need to verify your identity before acting on a request.
Complaints
If you have concerns about privacy, please contact us first at sweepline41@gmail.com so that we can investigate. You may also have the right to complain to the UK Information Commissioner's Office (ICO) or another competent supervisory authority.
Contact
Mathis Denanot — Sweepline
Entrepreneur individuel (entreprise individuelle)
SIRET: 84324212400025
Email: sweepline41@gmail.com
Business Address: 114 Cours de la Marne, 33800 Bordeaux, France